What is the role of the Medicare Beneficiary Ombudsman?:QuickMedicareSupplement.com

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What is the role of the Medicare Beneficiary Ombudsman?

What is the role of the Medicare Beneficiary Ombudsman?

The role of the Medicare Ombudsman is to make sure that Medicare efficiently provides assistance to people with Medicare about any feature of the Medicare program, and to take care that beneficiaries get assistance with any Medicare query or complaint, or help with appeals. There are already lots of ways for beneficiaries to obtain information or have their troubles resolved, and the Ombudsman is not to restore these existing mechanisms but to improve them.

The Ombudsman works within the Centers for Medicare and Medicaid Services to make sure that Medicare programs serve beneficiaries well, and that information about your rights and protections is obtainable. The Ombudsman will work with the Medicare program to be aware of system-wide problems, and bring about developments to the agency’s programs for beneficiaries.

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